How to build a user-friendly mobile app and what criteria should it meet?

Rob Stark
5 min readApr 29, 2022


The online marketplace never shuts. These days, if your company is to thrive at engaging and retaining customers, it’s critical that the public be capable to shop with, learn regarding, and interact with your company 24/7. And since more customers than ever are operating their phones as their primary devices, a well-designed user-friendly mobile app is necessary.

Designing an influential user-friendly mobile app isn’t an effortless feat, though. A well-designed app not only allows consumers to complete trades, gather information, and get your business but also has an easy-to-navigate interface that doesn’t discourage users and components that ensure their personal data is safeguarded.

1. ‘How-To’ Screens

In this day and age, when the user is offered an unlimited sea of features, academic or “how-to” screens after the initial download and updates are a substantial must-have. Not all users are equally tech-savvy, and it’s most reasonable to engage the audience to maximize the usefulness of the recently developed elements.

2. A User-Friendly, Responsive Interface

A mobile app should have a user-friendly interface and be responsive to what customers want to have such as seamless background and undoubtedly comprehend what to do with the app, which buttons to click, and so on. Since there are 3.8 billion smartphone users worldwide currently, the app should be adjustable to dissimilar screen sizes.

3. Chat Support/Callback Functions

Must-have mobile app features contain chat support and callback functions. If I’m in a clearance function I’m most likely already resentful, so having to go do something individually on a different website or wait on hold only makes it more menacing. Everyone should be peeking at support as a customer growth prospect.

4. A Search Option

A search option is a must-have part that many business apps still don’t consider much. No matter how simple your mobile app is, a tracking option is critical, as people have various tech skills. Make it as comfortable as possible for them to guide to what they are searching for and guarantee they won’t lose curiosity in your app.

5. Battery Preservation

There are so many fantastic apps and ideas out there, but if the battery drain is so noteworthy that the end-user can’t maintain the life of their device, then those components go to the wayside. As a consequence, solutions must account for battery-preservation processes and methods that provide an extended experience and sustained battery stamina for the end-user.

6. An Instinctive UX And Clear Privacy Alternatives

Ideally, every app should contain an involuntary user experience and optional, highly transparent privacy notifications. The instinctive UX will sweeten the consumers’ perception of your brand individuality, and the upfront privacy notifications will show you care concerning your consumers’ data — eventually further improving the brand relationship.

7. A Security-By-Design Approach

Cybersecurity contemplation in mobile app development is sorely lacking. To build victorious apps, adopt a security-by-design system. Developers must use shift-left procedures. This means the complete development lifecycle — from imagination to architecture, execution, testing, and discharge — requires reasonable security testing.

8. Multifactor Authentication

Acknowledging that, now more than ever, a balance is required between data accessibility and data security, I would dispute any business app that delivers access to information should be created with multifactor authentication as a benchmark for validation and user credentials. It seems inconsistent and improvident to endeavor to build on sandy land if safety isn’t at the core of your app development.

9. Scalable Text

Scalable text is not just the best approach around accessibility, it also serves all your users by delivering more flexibility for everyone to appreciate the background in their own way. By clinging to the system-level priorities of the user, you bypass the demand for options within your app, and much like the default device language and dark-or-light mode, you are fulfilling the user where they exist.

10. Automatic Speech Recognition

Navigating mobile phones needs a hand for maintaining the phone along with taps and swipes. But for people who can’t efficiently use their hands due to disability or wound or who have their hands full, a voice-accessible app is evolving necessary. Using a speech SDK, developers can cost-effectively deploy automatic speech recognition or text-of-speech, delivering a frictionless occasion for users to interact with the app.

11. Multi-Device Synchronization

Multi-device synchronization is a necessary characteristic. How many times have you created to fill in a form on a mobile app only to discover that it is either too difficult to fill in or that you would choose to do so on a website? Including the ability for real-time synchronization fulfillment across different venues and devices would be priceless.

12. Targeted Push Notifications

Targeted push notifications are pivotal to moving user retention and reengagement. Connected with behavioral understandings, they enable marketers to execute upselling and cross-selling drives, combat cart desertion, and alert customers when a product is replenished. Through timely and appropriate messaging, these personalized notifications virtually shorten the customer journey and improve conversions.

13. Augmented Reality Integration

Augmented reality integration will be the destiny of mobile app “must-haves,” as it allows users to have a more fascinating and immersive adventure. Today, AR is on the verge of mass execution. Its credentials can be incorporated into an extensive coverage of apps, from healthcare upskilling and simulating optimization to e-commerce try-on and AR-enhanced gaming.

14. Data Collection Opt-Out

You should always retain the ability for users to opt out of data collection. User privacy and data security are of the greatest significance. While it may not be as smart or cool-sounding as other cutting-edge features, giving your users more authority over their personal knowledge is an easy way to demonstrate trust and translucency, both essential elements of long-term triumph.

15. A Feedback System

Your app must include some method for users to supply feedback to you. It should be a fast and easy method for them to document bugs, propose new features, or provide complaints. In turn, you should accept their feedback. Hearing to end-users will keep your ear to the bottom and let you know what your users want and how to answer their demands.


Creating high-quality and user-friendly apps is a daunting assignment. To achieve this goal, you should perform market research, create a wireframe, do UX/UI design, and test its usefulness.

In our article, you’ve located all the aforesaid steps and tips on how to do them right.

Whether you want to design great UX/UI design, contact iROID Technologies for top-notch mobile app development services in India, and book high-end consultation from our professionals!



Rob Stark

“Blogging is just writing — writing using a particularly efficient type of publishing technology.”